Coop Sange — Internet-experts



Email use and management

Älä lähetä sähköpostia osoitteeseen otto.roskaposti@sange.fi. Don't mail this address.

Webmail

Sange offers web based Horde application which you can use for email, addressbook and calendar. To use our webmail, point your browser to posti.sange.fi.

Using email client with IMAPS protocol support

Sange's mail accounts can be used with any mail client, which supports encrypted IMAP connections. IMAP protocol keeps the messages on the server so our customer can easily read email via several ways simultaneously, for example using Thunderbird at home, KMail at work and webmail at posti.sange.fi from anywhere else. To use an IMAP account you will need to setup the following in your email client:

Protocol: IMAPS, which means SSL secured IMAP (port 993)
IMAP server (incoming mail): mail.sange.fi
SMTP server (outgoing mail): check with your Internet connection provider
Sent mail folder: Sent
Draft mail folder: Drafts

Setting up vacation message (autoresponder)

Login to webmail at posti.sange.fi. Select + Mail > Filters from left menu. From Filters page, select Vacation. Input subject and reason message. If needed, you can also set the time window for your vacation.

In Advanced Settings you can set your email addresses (so that responder can respond to messages appointed to only you). If necessary, you can also exclude some addresses where replies should not be send to. We recommend that you keep Do not send responses to bulk or list messages? selected (otherwise you may be removed from some lists). Number of days between vacation replies means how often the vacation message is sent to the same sender.

Spam (unsolicited email) filtering and other special actions

Sange offers several solutions for automatic email processing to improve your usability and productivity.

Spam filtering

Every mail message coming in to Sange's server will be checked and given a score which will describe the probability of the message being spam. If a message gets high enough score, it will be rejected instantly. For more uncertain cases customer can setup filtering, for example, so that suspicious messages will be redirected to separate mail folder. From this folder customer can delete messages and check if there are any legitimate messages (so called false positives).

Start with creating a mail folder called, for example, spam. Create (e.g., in your home directory) script file called spam.sieve with the following contents:

require "fileinto";
if header :contains "X-Spam-Score" "+++++" { fileinto "spam"; }

Login with SSH to server oiva.sange.fi. Open a connection to the mail server with command sieveshell localhost. The program will ask your mail account's password. After login, input command put spam.sieve, which will transfer the script file to the server. Activate the script with command activate spam.sieve. To exit the program, use command quit. After this the server will automatically move any new messages to folder spam if they appear to be junk email.

Virus protection

Mail coming in to Sange's server will be checked for viruses and viruses will be removed. We are using ClamAV project's virus database which will is updated automatically. Virus checking and removal is automatic and you need not to take any action to use it.

Redirecting messages to a certain folder

Messages may be delivered also straight into some mail folder with email address of form account+folder@sange.fi.



Contact InfoSitemapUpdated pages

Sange Coop • P.O. Box 197, FI-00131 Helsinki, Finland • info@sange.fi